CORONA VIRUS COVID-19 YOUR SAFETY IS OUR PRIORITY

As the world adjusts to new travel norms and expectations, we’re enhancing the experience for you – our Guests – by redefining cleanliness and supporting your wellbeing throughout your stay. We have enhanced our commitment to cleanliness by enforcing the below SOP

  • Mandatory Temperature Checks: - Points of entries are limited to allow us to conduct temperature checks upon entering The Hotel.

  • Hand Sanitiser:- Are placed at all common areas , easily accessible to all Guests.

  • Mandatory Mask: - It is mandatory for all our guests  to wear face mask at all times.

Our hotel uses cleaning products and protocols that are approved and effective against viruses, bacterias and other air-borne pathogens.

  • Public and Common Area:- The frequency of cleaning and sanitising has been increased in all common areas with emphasising on all the touch point surfaces.

  • Guest Room: – Sanitising protocols are used to clean guest rooms.

  • Laundry :– All bed linen and laundry will be continued to be washed at high temperature. 

  • Air Filter Cleaning :– The frequency of air filter services has been increased and fresh air exchange will be maximised.

Physical Distancing 

  • Queuing :– Any area where there are Guests queues are clearly marked with appropriate physical distancing. This includes check-in, check-out, lift lobbies and dining area.

  • Dining Areas :– Seating areas has been arranged to comply with the requirements

  • Meeting and Convention Spaces :– Set- up arrangement will allows physical distancing between guests in all meeting rooms and events.

T  603 5033 6666            E  info@genohotel.com          A  Jalan Subang Mas | Taman Subang Mas | 47620 Subang Jaya | Selangor Darul Ehsan | Malaysia

Note: In compliance with the policy of the Malaysian Government, a Tourism Tax of RM10 flat rate per room per night will be imposed on all foreign guest. This ruling shall be effective as of 1st September 2017 and will be reflective separately in the room bill and/or room rate. The tax is not inclusive of the service charge and SST. Malaysians are exempted from paying the levy.

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